Legal

Privacy Policy

Effective November 13, 2026

This policy explains what information Luep (“Luep,” “we,” “us”) collects through luep.ai, how we use it, and the choices you have. It covers this website. Work we do for clients is governed by the agreement we sign with each client.

Information we collect

• Information you give us. When you use the contact form we collect your name, email address, company name and whatever you write in your message.
• Technical information. Like most websites, our hosting provider automatically records basic request data such as IP address, browser type, pages requested and the date and time of the request.

We do not ask for sensitive personal information through this website, and we ask that you not send it through the contact form.

How we use information

• To reply to your enquiry and talk with you about working together.
• To operate, secure and improve the website.
• To meet legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

Cookies and tracking

This website does not set advertising or analytics cookies. If that changes, we will update this policy first.

Service providers

We rely on a small number of companies to run this website, and they process information on our behalf:

• Vercel hosts the website and keeps server logs.
• Resend delivers contact form messages to our inbox.
• Adobe Fonts serves the typeface used on the site, which involves your browser requesting font files from Adobe.

We may also disclose information if the law requires it, or as part of a merger, acquisition or sale of the business.

How long we keep it

We keep contact form messages for as long as needed to respond and to maintain our business relationship with you, and delete them when they are no longer needed or when you ask us to.

Security

The website is served over an encrypted connection and we limit access to enquiries to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live, you may have additional rights under local law. To make a request, contact us and we will respond within a reasonable time.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact

Questions about this policy or your information can be sent through the contact form on our website.